We appreciate the trust you place in us when you provide us with the personal information we need when you purchase insurance from us. Your privacy is of utmost importance, and we want you to feel secure. Bent Oak Mutual has developed this Privacy Policy for transparency into how we collect, use, communicate and disclose personal information. The following outlines our privacy policy.

In issuing/processing a policy or in handling a claim, we may collect and utilize information about you. Using only lawful and fair means and, when necessary, with the knowledge or consent of the individual concerned, data may be collected from your application, your business history with us, your claims history, your agent, or other public records. Personal information is retained for only the amount of time required to completely service the policy and adhere to industry record retention laws.

Your personal information is handled with respect and concern for your privacy. We do not sell any of your personal information to any third party. We maintain physical, electronic, and/or procedural safeguards that comply with federal regulations to guard the information we obtain from you. We may share information with third parties that aid in servicing your policy, but only as permitted by law.
Third parties that may be granted access may include independent inspectors, adjusters, appraisers, our affiliated companies, actuarial services, or attorneys that require the information to handle a claim. We would also grant access to law enforcement or other government agencies in response to a subpoena or threat of one, or in connection with suspected fraudulent claims.

We are committed to conducting our business under these principles to ensure that the confidentiality of personal information is protected and maintained.
For questions regarding our privacy policy, please contact us in writing through our mailing address.